Cookies Policy

About cookies

Cookies are small text files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Similar technologies can include pixels, tags, software development kits, local storage and other tools that perform a comparable function.

A Big Candy Casino may use cookies and similar technologies to help the website operate, remember selected settings, understand how visitors use our pages and support relevant communications. Some technologies are placed by us, while others may be placed by service providers that help us operate, secure, analyse or improve the website.

Cookies do not normally contain information that directly identifies you on their own. However, information collected through cookies may be combined with information connected with your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary according to its purpose and the settings of the relevant service.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for important website functions. They may support account access, secure sessions, fraud prevention, navigation, responsible gaming features, payment-related processes and the proper operation of pages. Without these cookies, some parts of the website may not work correctly. Because they support essential functions, they may not always be available for complete opt-out through a cookie banner.

Preference and functionality cookies

These cookies may remember choices you make, such as language, region, display preferences or other settings. They can help provide a more convenient and consistent experience when you return to the website. If you disable them, you may need to make the same choices again and some features may be less personalised.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may show which pages are visited, how users move through the site, whether pages load correctly and where improvements may be useful. The information is generally assessed in an aggregated or pseudonymous form where possible. These cookies help us monitor performance and improve the clarity, reliability and usability of our services.

Security and risk management technologies

We may use cookies and related technologies to help protect accounts, identify unusual activity, limit automated access, prevent misuse and support the integrity of our services. These tools may assist with security checks and responsible operation of the website. Blocking some security technologies may prevent access to certain functions or require additional verification.

Advertising and marketing cookies

Where used and permitted, marketing cookies or similar technologies may help measure campaigns, limit repeated advertising, understand the effectiveness of promotions and present information that may be more relevant to a visitor. These technologies may be provided by third parties. We do not use this category to remove the need for responsible gambling or age requirements, and advertising preferences do not change the rules that apply to the website.

How cookies support our website

Cookies can help us provide a smoother and safer online experience. For example, they may keep a user signed in during an active session, remember whether a notice has been viewed, maintain security settings, record a selected preference or help us identify technical problems. They may also help us understand whether content is clear and whether the website performs consistently across different devices and browsers.

Information collected through cookies may include an online identifier, device type, browser type, approximate location based on technical information, pages viewed, referring pages, general interaction data and the date or time of a visit. The exact information collected depends on the cookie or technology involved and the choices you make.

We may use information from cookies for purposes such as operating and maintaining the website, improving services, supporting account and payment security, detecting fraud or abuse, understanding website performance, measuring communications and complying with legal or regulatory obligations. We may also combine cookie information with other information where this is permitted and reasonably necessary for these purposes.

Some cookies may be set by third-party service providers. These providers may help with website analytics, security, customer support, communications, content delivery or other technical services. Third parties may process information under their own privacy terms and may use their own cookies or similar technologies. Where relevant, you should review the privacy and cookie information made available by those providers.

A Big Candy Casino may also receive information when you interact with links, advertising or content provided through another website or platform. The privacy practices of those external websites are not controlled by this policy. You should check the relevant third party's policies before providing information or accepting its technologies.

Your choices and cookie controls

When available, the website may provide a cookie preference tool or banner. This tool may allow you to accept or decline optional categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your cookies, use another browser or use a different device, you may be asked to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Your browser help function will explain how to use these controls. You may also be able to manage certain advertising preferences through industry or platform settings that are available in your region.

• Accept all available cookies if you want the fullest website experience.
• Decline or restrict optional cookies where the available settings allow it.
• Delete stored cookies through your browser or device settings.
• Block third-party cookies or similar tracking technologies using browser controls.
• Review settings on each device and browser you use to access the website.

Blocking or deleting cookies may affect website functions. You may be signed out, lose saved preferences, see less personalised content or need to complete certain checks again. Some essential functions, including security, account access or transaction-related processes, may not operate if the relevant cookies are blocked. Choosing not to receive marketing cookies will not necessarily stop all advertising, but it may make advertising less relevant to your interests.

Cookie controls are separate from account, marketing and responsible gambling settings. Changing cookie preferences does not close an account, change account limits, cancel communications that are required for service administration or alter any responsible gambling tools. To manage those matters, use the relevant settings or support options available on the website.

Privacy, updates and questions

This Cookies Policy should be read together with our Privacy Policy and any other notices displayed on the website. The Privacy Policy provides broader information about how personal information may be collected, used, stored, disclosed and protected. It also explains any rights and choices that may apply to your personal information under relevant Australian privacy requirements.

Our use of cookies may change as the website, technology, service providers or legal requirements change. We may update this policy from time to time to describe those changes. When appropriate, we may provide notice through the website or request a new cookie preference. The version published on this page will apply from the time it is made available, unless a different commencement date is stated.

If you have a question about cookies, privacy or the way information is handled, please use the contact or support channel made available through the A Big Candy Casino website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your identity before responding to a request concerning an account or personal information.

A Big Candy Casino is intended for adults who are legally permitted to participate in online gambling in their location. Cookie preferences do not change age, identity, location, account or responsible gambling checks. If gambling is causing concern, use the responsible gambling information and support tools available on the website, and consider seeking independent assistance.